Website information

Privacy policy

This policy covers information collected through Pacific Data Exchange, including inquiries, dataset submissions, and catalog access. For personal data within a dataset, refer to its documentation and licensing agreement.

Information we receive

When you submit an inquiry, we receive your name, email address, optional company and dataset selection, and the message you provide. Dataset submissions also include the dataset description, source, rights, redaction needs, sales status, licensing preferences, and other details you choose to share. We use these details to review your dataset for listing and contact you; submission details are delivered by email and are not automatically published. Please do not send sensitive personal information, confidential datasets, or information about other people unless you are authorized to do so.

Our hosting provider receives your IP address, requested URL, browser information, and request time. The inquiry service uses your IP address to limit abusive submissions. When you search the inventory, we store your search text, selected domain and modality, result count, and search time to understand demand and identify missing datasets. These search records do not include IP addresses, browser identifiers, or contact details. Please avoid personal or confidential information in search text. Operational errors may produce logs containing an error code and a randomly generated reference.

Catalog access

AI agents can unlock catalog Markdown by supplying the requesting user’s email address with their permission and a declared AI product or model name. We store the email, declared agent, and first and most recent agent access times to administer catalog access. Agent names and emails are self-reported, not verified identities. Query parameters may appear in hosting infrastructure logs. This does not subscribe you to marketing; we retain these records until you request deletion or they are no longer needed for catalog access.

When you unlock the full catalog, we store your email address and the first and most recent access request times in our hosting database. We use this record to provide and administer catalog access. This does not subscribe you to a newsletter. We retain the access record until you request deletion or it is no longer needed for this purpose.

A necessary cookie, pde-catalog-access, remembers access for 30 days. It contains a random token linked to your access record, not your email address. Clearing this cookie means you will need to enter your email again to browse the full catalog.

How information is used

We use inquiry information to respond to your request and discuss data availability, access, and licensing. Search records help us decide what datasets to source or offer. Technical information supports website delivery, troubleshooting, and abuse prevention. Where applicable, responding to a requested transaction relies on steps taken at your request before a contract; operating and protecting the website relies on legitimate interests, subject to your rights.

Submitting an inquiry does not subscribe you to a marketing mailing list. We do not use this website to sell personal information or share it for cross-context behavioral advertising.

Service providers and disclosures

Cloudflare provides our website hosting, security, and database infrastructure. It processes requests and technical information needed to deliver and protect the website and stores the records described in this policy. We also use Cloudflare Web Analytics for page-view and performance measurement when analytics consent is enabled. See Cloudflare’s privacy policy. Email service providers process information needed to deliver inquiries to the website contact inbox. We use Cloudflare Workers AI to assess submission content for likely spam and include an advisory score in the email for human review. We exclude the dedicated name, email, and company fields from this assessment. The score does not block submissions. Information may also be disclosed when required by law or necessary to protect rights and prevent abuse.

Providers may process information outside your country.

Retention and security

Inquiry emails and related correspondence are retained as needed to respond, maintain relevant business records, and meet applicable legal obligations. Search records are retained as needed to understand dataset demand and plan inventory. Technical records are subject to the hosting and email services’ retention settings. The consent preference described below expires after 180 days. You can ask for deletion using the contact address below.

We use reasonable measures to protect information, but no internet transmission or storage system can be guaranteed secure.

Cookies and browser storage

Necessary technologies support website delivery, security, catalog access, and your privacy preferences. We store your choices in the pde-consent first-party cookie for 180 days. This cookie records your analytics and advertising choices and contains no contact details.

We use Cloudflare Web Analytics to measure page views and page performance when you allow analytics. Its beacon does not use cookies or browser storage. See Cloudflare’s Web Analytics documentation. We may use PostHog and Google Analytics to understand website usage and improve our service. When enabled with your permission, these services may process page views, interactions, device and browser information, identifiers, and technical information such as IP addresses, and may use cookies or similar storage. We may use advertising pixels to measure campaigns if you allow advertising tracking.

Optional analytics and advertising are disabled until you choose to allow the relevant category. Your choice applies to optional tracking in your browser and events sent from our servers. Website delivery, security, and the search records described above do not depend on tracking consent.

You can choose “Necessary only,” allow all optional tracking, or withdraw permission using “Cookie settings” in the footer. Withdrawal stops future optional collection; it does not automatically erase information already received by a provider. Use the contact below for deletion requests. If your browser sends Global Privacy Control, we disable optional tracking. The website remains usable without allowing optional tracking.

See PostHog’s privacy policy and Google’s privacy policy for their information practices.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of personal information, restrict or object to processing, and withdraw consent where processing relies on it. Send requests to the contact below. We may need information to verify your request. You may also complain to your local data protection authority.

External links and updates

Dataset documentation and other external links have their own privacy practices. This website is intended for professional and research inquiries and is not directed to children. Updates to this policy will appear here with a revised date.

Contact

For questions about this website or these policies, email sales@pacificdataexchange.com.